Shipping Policy

Thank you for shopping with [Your Store Name]! Please review our shipping policy below for details on order processing and delivery times.

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Once shipped, orders typically arrive within 7-12 business days depending on your location.

Please note that delivery times are estimates provided by our shipping carriers and are not guaranteed. Factors such as customs processing, local courier delays, weather, and holidays may affect actual delivery times.

Shipping Confirmation & Order Tracking

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Please allow 24–48 hours for tracking information to update after you receive this email.

Customs, Duties & Taxes

[Your Store Name] is not responsible for any customs fees, import duties, or taxes that may be applied by your country. These charges are the responsibility of the customer and are determined by your local customs office. Please contact your local customs authority for more information before placing your order.

Delayed or Lost Orders

If your order hasn't arrived within the estimated delivery window, please contact us at [support email] with your order number so we can investigate. In the rare case a package is lost in transit, we will work with you to arrange a replacement or refund in accordance with our [Refund Policy].

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. [Your Store Name] is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error, contact us as soon as possible — we'll do our best to update it before dispatch, but cannot guarantee changes once an order has shipped.

Questions?

If you have any questions about your order or our shipping policy, reach out to us at [support email] or [contact page link].